![]() It was around to a 6-7 on the Oxo, which was closer to what the search results said. If you were to do a search of what grind setting to use for pour over on the Encore, most results say around 14, but every grinder is different, even between the exact same models, I found my ideal pour over grind setting on this Encore to be closer to 10. It is really important for any grinder, but especially so with the Encore, to dial in your grind size. They are compatible and easy to change out. There is the option to upgrade the Encore to the M2 burr from the higher priced Baratza Virtuoso+ that will double the grind speed on the Encore. I recommend you single dose unless your grinder has a built in scale, single dosing keeps your beans fresher as they aren’t sitting in the hopper which is not air tight and also often not UV tinted. The Encore only has a pulse button and on/off switch, so you can either press and hold the pulse button or just turn it on and off as needed. The Oxo has a timer function for grinder and the button turns the grinder on and off, I usually just leave it at the max time and use the button to operate it. I single dose my coffee, meaning every time I make coffee I measure the beans by weight and only put those in the hopper and grind until empty, for this reason I don’t care as much about the grinder operation. Low grind retention is a feature on much more expensive grinders, but the Encore performs very well for an entry level grinder. To address stale grounds left in your grinder between brews you can use a few grams of coffee to purge the grinder of old grounds and discard. Retention between grinds will be less than starting off with a clean grinder. Popcorning is when some coffee beans aren’t entering the burrs and pop around before going through the burrs. Grind retention was tested by giving a grinder a thorough cleaning with a brush and compressed air then seeing the difference between the starting and ending weight. Grind retention on the Encore is great, though it tends to popcorn with single dosing. Grind retention is an issue with my Oxo, I usually have to shake the machine around and give it a smack or two then hit the grind button again for a couple seconds and this can get the grind retention down to about. The Encore seemed to make a lower churn noise versus a higher pitched whirring noise from the Oxo which never bothered me in the mornings until I heard the Encore. The decibel levels were pretty close, but the Oxo is and definitely sounds louder than. Buy the grinder.In summary, the Oxo was a lot faster with grinding but retained more coffee. In this day and age it's refreshing to have a company stand behind their product. Not only would I recommend the product, they have a customer for life. Mind blown! They stood behind the product even though the warranty had expired. Their response, no mix up, the motor should have lasted longer, the repair was free. I emailed the customer support folks again and told them there must have been a mistake. The 1 year warranty had expired so I assumed that there was a mix up considering I had packaged the old grinder in the new box. The invoice said they had replaced the motor at no charge. I received my old grinder back in a week with a voided check packaged at the top of the box. Once the new grinder arrived I decided to package the old grinder in the new box with a $45 check to have it repaired. Even though I felt like the grinder should have lasted longer I wanted to have my beans ground by Monday. Next day free shipping from Amazon helped finalize the decision. After reading reviews and considering different price points I found myself leaning towards purchasing the same grinder again. ![]() Either I send the grinder in and wait for them to repair it under their flat rate repair program or buy a new grinder. Obviously disappointed considering the grinder was only about a year and a half old I was left with a choice. ![]() ![]() After multiple emails and links to trouble shooting guids I determined this was outside my experience level. Fortunately I had enough grounds for a pot but, what would the week ahead be like without my favorite cup of joe? I emailed the customer support address, not really expecting a response, but to get the ball rolling. Late one Saturday morning as I was grinding some beans it just quit! Insert sad face here. It's reasonably priced, grinds consistent and doesn't leave a huge mess on the counter. After scouring reviews and a recomendation from a local roaster, my wife purchased this grinder for me as a gift. ![]()
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